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Standard Payment Terms & Agreements

Standard Payment Terms

Standard Agreements

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Standard Payment Terms

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1-Week Trial: If the customer has availed a 1-week trial, they have the flexibility to cancel anytime within 7 days. If the customer decides to retain the resource, they should make the first payment anytime within the trial period to ensure continued access to the resource in their company workspace.


First Payment (15 days in advance): The customer must pay for 15 days of work in advance. This amounts to 80 hours of work (8 working hours per day) excluding weekends. The payment will be based on the IT resource's hourly rate as listed on Amy.


Second Payment (15 days in advance with adjustments): Similar to the first payment, the customer should pay for another 15 days of work in advance (80 hours). However, the actual hours worked by the IT resource will be taken into account in this payment. Any additional hours worked will be added, while any shortfall will be subtracted, resulting in an "Adjustments from past work" amount.


Third Payment Advance (Rounding off the date): The third advance payment involves rounding off the payment period to the end of the month. If the second payment period ends, for example, on January 5th, 2022, the invoice will be raised until January 31st, 2022, to round off the payment period. However, if the second payment period ends on or after the 25th of the month, the third invoice's advance payment will cover from the 26th of the current month until the end of the next month.


Fourth Payment (T+7 days): This payment cycle involves a one-month work period. Amy will invoice the end customer for the hours worked by the IT resource during that month. The end customer is required to pay Amy within a 7-day period.


Fifth Payment (T+30 days) : Similar to the fourth payment, the IT resource will work for the entire month, and Amy will send an invoice for the hours worked. However, the end customer has 30 days to pay Amy for the services provided.


Sixth Payment and Beyond (T+30 days) : All subsequent invoices will follow the same pattern as the fifth payment, with a 30-day payment period.


Contract Cancellation : If either the customer or the service provider decides to terminate the contract for the IT resource provided through Amy, all pending invoices until the end date of work must be paid by the customer. Additionally, an advance payment equivalent to 40 hours of work, corresponding to a one-week notice period, is required.


Refunds for Advance Payments: In cases where the customer has paid money in advance for the first or second payment cycle and is owed money by the service provider upon contract cancellation, the service provider will refund the owed amount to the customer at the time of contract termination.


In the case of outsourcing your project, we offer milestone payments as an option which means that you can choose to break down the payment into different stages, aligning it with the progress and completion of key project milestones.




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